Year in Review 2017

Year in Review 2017

Everyone at Resource Data Management would like to thank all of our customers, partners, and distributors for their commitment over the entirety of 2017! This year presented many positive changes for RDM which saw our international presence continue to grow with the addition of new distributors, affiliates and team members worldwide.

 

 

Key News

DMTouch Software v2.6 jpg

V2.6 Software released for RDM flagship Controller, the DMTouch

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RDM Asia joint venture announced partnership with Microsoft

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New appointments jpg

RDM announce restructuring and new appointments

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International Growth & New Appointments

RDM New Zealand jpg

Expansion sees the launch of RDM New Zealand

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RDM Australia expand presence with new office location

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New appointments drive US expansion for RDM

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Events & Exhibitions

RDM FMI jpg

RDM success at FMI E&SD Orlando, Florida, 2017

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Energy Awards 2017 jpg

Energy Awards 2017: rewarding excellence in the Energy Business

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MCE Asia 2017

RDM Asia exhibit at Mostra Convegno Expocomfort (MCE) Asia 2017

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RDM Technical Support Hours (Christmas & New Year 2017)

 

UK Technical Support Hours

Date Technical Support Hours
Up to and including 22nd December 08:00 - 20:00
25th - 26th December Closed
27th - 29th December 08:30 -17:00
30th - 1st January Closed
2nd January 08:30 - 17:00
3rd January onwards 08:00 - 20:00

 

USA Technical Support Hours

Date Technical Support Hours
Up to and including 22nd December 08:00 - 17:00
23rd December - 25th December Closed
26th - 29th December 08:00 - 17:00
30th December - 1st January Closed
2nd January onwards 08:00 - 17:00

 


RDM Christmas/New Year Despatch & Delivery Schedule 2017

 

UK/EU Schedule

The last despatch date will be Friday the 22nd of December. To guarantee the despatch of your order we recommend that your order is placed no later than Thursday 21st of December. Orders placed after 1pm on Thursday the 21st of December will not be delivered until after Christmas.

Following shutdown on Friday the 22nd of December, Sales and Despatches will not be available until Wednesday the 3rd of January.

 
  UK Services - Delivery Date International Services - Delivery Date *
Order Despatch Date Standard Next Day Premium Services
9am, 10am, 12pm
Standard Service Express Service
21st December 22nd December 22nd December 27th December 22nd December
22nd December 27th December 27th December 28th December 27th December
23rd December - 2nd January Christmas Shutdown for Sales & Despatch
3rd January 4th January 4th January 5th January 4th January
4th January 5th January 5th January 6th January 5th January
* European delivery shown, dates for other destinations may differ.
 
 

USA Schedule

  Delivery Date
Order Despatch Date Next Day 2nd Day Ground**
19th December 20th December 21st December 20th - 27th December
20th December 21st December 22nd December 21st - 28th December
21st December 22nd December 23rd December* or 26th December 22nd December - 29th December
22nd December 24th December* or 26th December 27th December 26th December - 2nd January
23rd December - 25th December Closed
26th December 27th December 28th December 27th December - 4th January
27th December 28th December 29th December 28th December - 5th January
28th December 29th December 30th December - 2nd January 29th December - 8th January
29th December 30th December* or 2nd January 3rd January 2nd January - 9th January
30th December - 1st January Closed
2nd January Resume Normal Shipping Schedules
* Only if Saturday delivery is selected.
** Dependent on location's delivery zone.

 

Looking forward to 2018

Building upon our combined strengths, 2018 will be an exciting year for RDM and our customers. We have taken time to understand your goals and how we can help you achieve them, developing and improving our range of HVACR control hardware and facilities management, remote monitoring and PLC software solutions.

Products for 2018 will include new Intuitive and Coldroom controllers. Other additions include, a new user interface for the DMTouch, further positioning it as the leading control system front end, with features and functionality unparalleled across the industry.

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