Returns Policy
All Resource Data Management (RDM) products carry a manufacturer warranty
Parts supplied by RDM that are manufactured by other companies are subject to the warranty provided by the original manufacturer.
These third party parts include, but are not limited to, the following parts: - hubs, switches and network equipment, hard disk drives and USB devices.
Return of products due to damage caused by poor installation, electrical surges, lightning damage, liquid damage, breakage and or misuse will not be accepted under the warranty agreement.
It is the responsibility of the Customer to ensure that suitable packaging and transport methods are used to return the items. RDM will accept no responsiblity for any item sent back by the customer that is damaged in transit. Where possible the original packaging should be used.